Privacy Policy

Definitions

  • Client: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site.
  • Services: https://www.drp-software.fr makes available to Clients.
  • Content: All elements constituting the information on the Site, including texts, images, and videos.
  • Client information: Hereinafter referred to as "Information(s)", corresponding to all personal data that https://www.drp-software.fr may hold for account management, customer relationship management, and statistical purposes.
  • User: Internet user connecting to and using the aforementioned site.
  • Personal information: "Information that, in any form, directly or indirectly, identifies the natural persons to whom it applies" (Article 4 of Law No. 78-17 of 6 January 1978).

The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Website Presentation

Under Article 6 of Law No. 2004-575 of 21 June 2004 on trust in the digital economy, users of the website https://www.drp-software.fr are informed of the identity of the various parties involved in its creation and follow-up:

2. General Terms of Use of the Site and Services Offered

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer or exploit for their own account all or part of the elements or works of the Site.

Use of the site https://www.drp-software.fr implies full acceptance of the general terms of use described below. These terms may be modified or supplemented at any time; users of the site https://www.drp-software.fr are therefore invited to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by https://www.drp-software.fr, which will endeavour to communicate the dates and times of the intervention to users in advance.

3. Description of Services Provided

The website https://www.drp-software.fr aims to provide information about all of the company's activities. https://www.drp-software.fr endeavours to provide as accurate information as possible. However, it cannot be held liable for omissions, inaccuracies or deficiencies in updates, whether caused by itself or third-party partners who provide it with information.

All information on https://www.drp-software.fr is provided for informational purposes and is subject to change. Furthermore, the information on https://www.drp-software.fr is not exhaustive. It is given subject to modifications made since it was put online.

4. Contractual Limitations on Technical Data

The site uses JavaScript technology. The website cannot be held liable for material damage related to the use of the site. Furthermore, the user agrees to access the site using recent, virus-free equipment with an up-to-date latest-generation browser.

The site https://www.drp-software.fr is hosted with a provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year.

5. Intellectual Property and Counterfeiting

https://www.drp-software.fr owns the intellectual property rights and holds the usage rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, by any means or process whatsoever, is prohibited without prior written authorisation from https://www.drp-software.fr.

Any unauthorised exploitation of the site or any of its elements will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Liability Limitations

https://www.drp-software.fr acts as the site publisher. https://www.drp-software.fr is responsible for the quality and accuracy of the Content it publishes.

https://www.drp-software.fr cannot be held liable for direct and indirect damage to the user's equipment when accessing the website https://www.drp-software.fr, resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://www.drp-software.fr shall also not be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from use of the https://www.drp-software.fr site.

7. Personal Data Management

The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 on trust in the Digital Economy, the French Data Protection Act of 6 August 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Persons Responsible for Collecting Personal Data

For Personal Data collected as part of the creation of the User's personal account and their navigation on the Site, the data controller is: DRP Software.

As data controller, https://www.drp-software.fr undertakes to comply with the applicable legal framework.

7.2 Purpose of Data Collected

https://www.drp-software.fr may process all or part of the data:

  • to enable navigation on the Site and management and traceability of services ordered by the user: connection and site usage data, billing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking…): computer equipment used for browsing, IP address, password (hashed)
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on <a href="https://www.drp-software.fr" target="_blank" rel="noopener noreferrer">https://www.drp-software.fr</a>: email address
  • to conduct communication campaigns (sms, email): phone number, email address

https://www.drp-software.fr does not sell your personal data, which is therefore used only as necessary or for statistical and analytical purposes.

7.3 Right of Access, Rectification and Objection

In accordance with current European regulations, users of https://www.drp-software.fr have the following rights:

  • right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, and completion of Users' data
  • right to lock or erase Users' personal data (Article 17 of GDPR) when inaccurate, incomplete, ambiguous, outdated, or when collection, use, communication or retention is prohibited
  • right to withdraw consent at any time (Article 13-2c GDPR)
  • right to restrict processing of Users' data (Article 18 GDPR)
  • right to object to processing of Users' data (Article 21 GDPR)
  • right to portability of data provided by Users (Article 20 GDPR)
  • right to define the fate of Users' data after their death

If the User wishes to know how https://www.drp-software.fr uses their Personal Data, request rectification or object to its processing, the User can contact https://www.drp-software.fr in writing at the following address:

DRP Software – DPO
463 rue des Clauwiers 59113 Seclin

7.4 Non-Communication of Personal Data

https://www.drp-software.fr prohibits itself from processing, hosting or transferring Information collected from its Clients to a country outside the European Union or recognised as "inadequate" by the European Commission without first informing the client.

https://www.drp-software.fr undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons.

8. Incident Notification

Despite all efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

If we become aware of a security breach, we will notify the affected users so they can take appropriate measures. Our incident notification procedures take into account our legal obligations at both national and European levels.

No personal information of users of https://www.drp-software.fr is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties.

Security

To ensure the security and confidentiality of Personal Data, https://www.drp-software.fr uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

9. Hypertext Links, Cookies and Internet Tags

The site https://www.drp-software.fr contains a number of hypertext links to other sites, set up with the authorisation of https://www.drp-software.fr. However, https://www.drp-software.fr has no means of verifying the content of the sites visited, and therefore assumes no responsibility in this regard.

Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies free of charge at any time using the deactivation options available to you.

9.1 Cookies

A "cookie" is a small information file sent to the User's browser and stored on the User's device. This file includes information such as the User's domain name, Internet access provider, operating system, and date and time of access. Cookies cannot in any way damage the User's device.

https://www.drp-software.fr may process information about the User's visit to the Site, such as pages visited and searches made. This information allows https://www.drp-software.fr to improve the Site content and User navigation.

The User can configure their browser to decide whether or not to accept cookies so that they are stored on the device or, on the contrary, rejected, either systematically or depending on their sender.

9.2 Internet Tags

https://www.drp-software.fr may occasionally use internet tags (also called tags, action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) deployed through a specialist web analytics partner.

This technology allows https://www.drp-software.fr to evaluate visitor responses to the Site and the effectiveness of its actions, as well as the User's use of this Site.

10. Applicable Law and Jurisdiction

Any dispute relating to the use of the site https://www.drp-software.fr is subject to French law. Except where prohibited by law, exclusive jurisdiction is attributed to the competent courts of Lille.